Terms & conditions

Reservation and Payment policies

  • 30 percent from the total accommodation fee will be charged on the day of booking. If this cannot be accomplished during 24 hours after booking because of wrong contact details or payment card details presented by clients, the booking will lose its validity and will be cancelled.
  • the rest of the accommodation fee (70 percent) must be paid at the check-in to the apartment.
  • payments are in euros and can be paid by bank transfer, credit card or cash

Cancellation Policy

  • If cancelled up to 14 days before date of arrival, no fee will be charged and 30 percent prepayment will be released in full
  • If cancelled later or in case of no-show, 30 percent of total accommodation price of the reservation will be charged

Number of guests / children / extra bed policy

  • The maximum number of people allowed to stay in the apartment is 2 adults if not showed otherwise
  • All children are welcome to stay
  • One child under 4 years stays free of charge when using existing beds
  • One child under 2 years is charged EUR 10 per person per night  in a child’s cot/crib
  • There is no capacity for extra beds in the room than only baby cot
  • The maximum number of children’s cots/cribs in a room is 1

Arrival / Departure

  • Check-in time is from 15.00 till 21.00 o`clock
  • Earlier check-in is possible only if the apartment is vacant and ready from previous guests earlier
  • Please inform us at least 1 day before arrival your preferred check-in time in order to get the key to the apartment, there is no reception in the building
  • Check-out time is from 09.00 till 12.00 o`clock

City Home OÜ general rules and conditions

  • Smoking is strongly forbidden in the apartments
  • No pets are allowed
  • By Estonian Law the retiring starts from 23.00 PM, please respect the law and your fellow neighbours
  • Any loss or damage caused by the Guests must be informed and compensated by the guests
  • City Home OÜ is not responsible for the loss of guests personal belongigs in the apartment or in the apartment building
  • Please be aware that City Home OÜ accommodation prices may be subject to change